Everything Flowgenda does

Bookings

• Four-step booking wizard: specialist, session type, slot and confirmation.
• Slots computed from each specialist’s work blocks, absences and holidays.
• One-to-one and group sessions with seat control.
• Automatic waitlist with a notice when a slot frees up.
• Configurable cancellation and rescheduling windows; client changes that require confirmation.
• Recurring series that keep the slot and handle clock changes.
• Co-hosts and session hand-over between specialists.

Calendar

• Day, week and month views; filter by specialist and time zone for distributed teams.
• Real-time updates on every open screen.
• iCal feed per person for the phone calendar.
• Unavailable bands visible to the client without revealing anyone else’s schedule.

Video sessions

• A room per booking, straight in the browser.
• Access window before and after the session time.
• Private specialist notes during the call.
• Join and leave log for traceability.

Plans and payments

• Monthly subscriptions, expiring packs and one-off payments.
• Stripe, PayPal and BTCPay Server depending on the centre’s plan.
• Credits per period, plan changes with clear rules, and invoices with your own numbering and taxes.
• Centre networks with seat-based consolidated billing.

Communication

• Email, Telegram, SMS and in-app notices; everyone picks their channel.
• Templates editable per language (Spanish, English and Portuguese).
• Internal specialist–client chat with an email fallback when you’re away.
• Organisation mode: reshuffle the week and each person gets a single digest of what changed.

Administration and security

• Admin panel with users, plans, sign-up form and your own branding.
• CSV client import and occupancy, revenue and cancellation reports.
• Two-factor authentication, passkeys and an exportable audit log.
• GDPR data export and erasure; every organisation’s data isolated.
• API, MCP server for AI assistants and OpenAPI documentation.